Last updated: February 05, 2025
1. Introduction
CogniLynx ("we," "our," or "us") provides an AI-native GTM orchestration platform that enables target company identification, prospect research, and personalized outreach. This privacy policy explains how we collect, use, transfer, and protect your personal information.
2. Information We Collect
2.1 Account Information
- Email address for authentication
- Basic account settings and preferences
2.2 Professional Profile Information
We display professional information obtained from authorized third-party data providers, including:
- Professional experience
- Job titles and descriptions
- Professional qualifications
- Business Contact Information
- Industry experience
2.3 Future Services
Any future expansion of data collection will be communicated via policy updates.
2.4 Third-Party Contact Data
Our platform displays business contact information from authorized third-party data providers.
If you wish to exercise your privacy rights regarding this information (including requests for access, correction, or deletion):
- Contact us at support@cognilynx.ai
- We will forward your request to the relevant data provider
3. How We Use Your Information
3.1 Account Information
- To authenticate and maintain your account
- To provide our services
- To communicate important service updates
3.2 Professional Profile Information
- To enable GTM strategy implementation
- To identify and research target companies
- To identify relevant business contacts
- To generate personalized outreach content
4. Legal Basis for Processing
4.1 Contract
We process your email address based on our contract to provide you with our services.
4.2 Legitimate Interests
We process professional profile information based on legitimate interests in providing GTM orchestration and prospect research services.
We ensure that our processing is balanced against your rights and expectations.
4.3 International Data Transfers
- We have Data Processing Agreements in place with our service providers
- Where personal data is transferred outside the UK/EU, we rely on the compliance mechanisms and safeguards implemented by our service providers
5. Data Retention
5.1 Account Information
- We retain your email address while your account is active.
- Deleted within 30 days of account closure.
- Basic logs retained for 12 months for security purposes.
5.2 Professional Profile Information
- Retained for 12 months from last access.
- Updated if accessed after 3 months.
- Automatically deleted after 12 months of inactivity.
6. Your Rights
You have the right to:
- Access your personal information.
- Request corrections to your data.
- Request deletion of your data.
- Object to our processing.
- Request data portability in a structured, machine-readable format.
To exercise these rights, contact us at support@cognilynx.ai
7. Security
We implement appropriate technical and organizational measures including:
- Industry-standard encryption at rest and in transit.
- Secure authentication systems, including multi-factor authentication (MFA) for administrative access.
- Regular security updates.
- Strict role-based access controls (RBAC) and audit logging.
8. Third-Party Data Processors
- We use AWS, Supabase, Vercel for infrastructure
- We use Clerk for authentication
- We integrate data from authorized business contact data providers
- We use professional profile data providers for enrichment
- All providers are required to maintain appropriate security measures
9. Changes to This Policy
- We may update this policy and will notify you of any material changes.
- Continued use of our service constitutes acceptance of the updated policy.
Contact Us
If you have any questions about this Privacy Policy, you can contact us: