Last updated: February 09, 2025
1. Service Description
CogniLynx provides an AI-native GTM orchestration platform that enables:
- GTM strategy development and implementation
- Target company identification through data providers
- Custom prospect list management including customer-provided data
- Prospect research tools and capabilities
- Contact identification
- AI-powered personalized email draft generation using professional profile data
The Platform integrates data from authorized third-party providers to support these capabilities.
2. Account Terms
2.1 Registration
- You must provide a valid email address.
- You are responsible for maintaining account security.
- You must notify us of any unauthorized use of your account.
2.2 Acceptable Use
You agree not to:
- Violate any applicable laws or regulations.
- Infringe on intellectual property or other rights of third parties.
- Use the service for unauthorized automated access.
- Share access credentials with unauthorized users.
3. Data Usage
3.1 Customer Data
- We process your email and authentication data as part of account management.
- We implement security measures to protect your data.
- We adhere to our Privacy Policy regarding data collection and processing.
3.2 Professional Profile Data
We source data from authorized third-party providers and public sources
Customer agrees to use any third-party data provided through the Platform only for legitimate business purposes including sales prospecting and researching business opportunities
Customer will not:
- Resell or redistribute the third-party data
- Use it for any illegal purposes
- Use automated tools to scrape or extract the data
3.3 Data Protection and Compliance
- We implement reasonable measures to protect data in accordance with applicable data protection laws
- We process personal data in line with our Privacy Policy
- We implement appropriate measures for handling EU personal data, including:
- Secure data processing practices
- Response procedures for data subject requests
- Transparency about data usage
- For data subject requests regarding third-party contact data displayed in our platform:
- We will forward such requests to the relevant data provider
4. Trial/Proof of Concept (POC) Terms
4.1 Trial Period
- Services may be provided on a trial basis for evaluation purposes.
- We do not guarantee continued service beyond the trial period.
- We reserve the right to modify trial terms at any time.
4.2 Trial Limitations
- Feature restrictions may apply during the trial period.
- Support availability may be limited.
- No warranty or service level guarantees apply during the trial.
5. Liability
5.1 Limitation of Liability
- The service is provided "as is" without warranties of any kind.
- We are not liable for indirect, incidental, or consequential damages.
- Our liability, if any, is limited to the fees paid in the preceding 12 months.
5.2 Indemnification
You agree to indemnify and hold us harmless against claims arising from:
- Your use of the service.
- Your violation of these Terms.
- Your breach of applicable laws or regulations.
6. Termination
- We may terminate your access for any violation of these Terms.
- During trial periods, we may terminate service at our discretion.
- Upon termination, data may be deleted in accordance with our data retention policy.
7. Changes to Terms
- We may update these Terms from time to time.
- Changes will be communicated via email or in-app notifications.
- Continued use of the service after updates constitutes acceptance of the revised Terms.
8. Governing Law & Jurisdiction
- These Terms shall be governed by and construed in accordance with the laws of England and Wales.
- Any disputes shall be resolved through arbitration or in the courts of England and Wales.
9. Confidentiality
- Both parties agree to keep confidential information secure and not disclose it to third parties.
- Confidential information includes non-public business, technical, or financial data shared during the course of service use.
10. Contact Information
CogniLynx
Email: support@cognilynx.ai